Shipping & Handling

Every Le Labo creation is mindfully blended, labeled and packed by hand. If you have questions or concerns, please select your region for local contact information and additional shipping details.



SERVICE STANDARD EXPRESS SAME-DAY DELIVERY
SHIPPING CARRIER UPS UPS Uber
DELIVERY TIME 5-7 business days 2-4 business days Same business day
SHIPPING FEE Under $35: $5
Over $35: $0		 $25 Varies by location

Please note:
  • Same-Day Delivery is available M-F in select U.S. cities only when ordered by 2:00 PM local time. For more information, please visit our FAQ.
SERVICE DELIVERY TIME SHIPPING FEE SHIPPING CARRIER
STANDARD SHIPPING 5-7 business days $5 for orders under $35
$0 for orders over $35		 UPS
EXPRESS SHIPPING 2-4 business days $25 for all orders UPS
SAME-DAY DELIVERY Same business day Varies by location Uber

Please note:
  • Same-Day Delivery is available M-F in select U.S. cities only when ordered by 2:00 PM local time. For more information, please visit our FAQ.

TRACK YOUR ORDER

Once your order is shipped, you will receive a shipment confirmation email with a tracking link. You may also access your tracking link through your Le Labo account.

UNDELIVERABLE PARCELS

If your order cannot be delivered, it will be returned to Le Labo.

NEED HELP?

If you have questions or concerns about your online order, please email concierge@lelabofragrances.live with your order number and inquiry title on the subject line.



SERVICE STANDARD NEXT-DAY SAME-DAY
SHIPPING CARRIER DHL UK Royal Mail Hived Hived
DELIVERY TIME 3-4 business days 3-4 business days Next business day Same business day
SHIPPING FEE Under £100: £5
Over £100: £0		 Under £100: £5
Over £100: £0		 £7 for all orders £10 for all orders
DELIVERY LOCATION
See more
  • United Kingdom
  • The Channel Islands
  • Jersey
  • Guernsey
See more
  • Northern Ireland*
  • Scottish Highlands
  • British Isles*
 United Kingdom* United Kingdom*

Please note:
  • Locations with an asterisk* can only receive shipments to some areas.
  • Hived delivery is available when ordered by 1:00 PM local time M-F in select U.K. cities only. For more information, please visit our FAQ.
  • Royal Mail may be used for orders shipping to the UK containing samples only or online refills.
SERVICE DELIVERY TIME SHIPPING FEE SHIPPING CARRIER DELIVERY LOCATION
STANDARD SHIPPING 3-4 business days £5 for orders under £100
£0 for orders over £100		 DHL UK
  • United Kingdom
  • The Channel Islands
  • Jersey
  • Guernsey
    		•
    3-4 business days £5 for orders under £100
    £0 for orders over £100    		 Royal Mail
  • Northern Ireland*
  • Scottish Highlands
  • British Isles*
    		•
    NEXT-DAY DELIVERY Next business day £7 for all orders Hived United Kingdom*
    SAME-DAY DELIVERY Same business day £10 for all orders Hived United Kingdom*

    Please note:
    • Locations with an asterisk* can only receive shipments to some areas.
    • Hived delivery is available when ordered by 1:00 PM local time M-F in select U.K. cities only. For more information, please visit our FAQ.
    • Royal Mail may be used for orders shipping to the UK containing samples only or online refills.

    TRACK YOUR ORDER

    Once your order is shipped, you will receive a shipment confirmation email with a tracking link. You may also access your tracking link through your Le Labo account.

    • Please note that orders shipping to the UK through Royal Mail may have tracking restrictions.

    UNDELIVERABLE PARCELS

    If your order cannot be delivered, it will be returned to Le Labo.

    NEED HELP?

    If you have questions or concerns about your online order, please email londonestore@lelabofragrances.live with your order number and inquiry title on the subject line.



    SERVICE STANDARD
    SHIPPING CARRIER Colissimo
    DELIVERY TIME 2-3 business days
    SHIPPING FEE Under €100: €5
    Over €100: €0
    SERVICE DELIVERY TIME SHIPPING FEE SHIPPING CARRIER
    STANDARD SHIPPING 2-3 business days €5 for orders under €100
    €0 for orders over €100    		 Colissimo

    TRACK YOUR ORDER

    Once your order is shipped, you will receive a shipment confirmation email with a tracking link. You may also access your tracking link through your Le Labo account.

    UNDELIVERABLE PARCELS

    If your order cannot be delivered, it will be returned to Le Labo.

    NEED HELP?

    If you have questions or concerns about your online order, please email parisestore@lelabofragrances.live with your order number and inquiry title on the subject line.



    SERVICE STANDARD
    SHIPPING CARRIER DHL
    DELIVERY TIME 5-10 business days
    SHIPPING FEE Under €100: €15
    Over €100: €0
    SERVICE DELIVERY TIME SHIPPING FEE SHIPPING CARRIER
    STANDARD SHIPPING 5-10 business days €15 for orders under €100
    €0 for orders over €100    		 DHL

    TRACK YOUR ORDER

    Once your order is shipped, you will receive a shipment confirmation email with a tracking link. You may also access your tracking link through your Le Labo account.

    UNDELIVERABLE PARCELS

    If your order cannot be delivered, it will be returned to Le Labo.

    DUTIES & IMPORT TAXES

    Duties and/or taxes will be applied to orders shipped outside the EU upon delivery.

    NEED HELP?

    If you have questions or concerns about your online order, please email antwerpestore@lelabofragrances.live with your order number and inquiry title on the subject line.



    SERVICE STANDARD
    SHIPPING CARRIER DHL
    DELIVERY TIME 5-10 business days
    SHIPPING FEE €25
    DELIVERY LOCATION
    See more
    • Albania*
    • Argentina*
    • Bahrain*
    • Brazil*
    • Chile*
    • Egypt*
    • Iceland*
    • India*
    • Indonesia*
    • Israel*
    • Kenya*
    • Kuwait*
    • Malaysia*
    • New Zealand*
    • Philippines*
    • Puerto Rico*
    • Qatar*
    • Singapore*
    • South Africa*
    • Taiwan*
    • Thailand*
    • Turkey*
    • United Arab Emirates*
    • Vietnam*

    • Please note that countries with an asterisk* allow non-alcohol orders only.
    SERVICE DELIVERY TIME SHIPPING FEE SHIPPING CARRIER DELIVERY LOCATION
    STANDARD SHIPPING 5-10 business days €25 for all orders DHL
    See more
    • Albania*
    • Argentina*
    • Bahrain*
    • Brazil*
    • Chile*
    • Egypt*
    • Iceland*
    • India*
    • Indonesia*
    • Israel*
    • Kenya*
    • Kuwait*
    • Malaysia*
    • New Zealand*
    • Philippines*
    • Puerto Rico*
    • Qatar*
    • Singapore*
    • South Africa*
    • Taiwan*
    • Thailand*
    • Turkey*
    • United Arab Emirates*
    • Vietnam*

    • Please note that countries with an asterisk* allow non-alcohol orders only.

    TRACK YOUR ORDER

    Once your order is shipped, you will receive a shipment confirmation email with a tracking link. You may also access your tracking link through your Le Labo account.

    UNDELIVERABLE PARCELS

    If your order cannot be delivered, it will be returned to Le Labo.

    DUTIES & IMPORT TAXES

    Duties and/or taxes will be applied upon delivery.

    NEED HELP?

    If you have questions or concerns about your online order, please email antwerpestore@lelabofragrances.live with your order number and inquiry title on the subject line.


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